DUNS Error 676

DUNS ERROR 676
676 - The line is busy.
All versions of Windows - This error can occur if:
You are dialing the wrong number
There is a problem at your ISP or in the telephone network
You have voice-mail or other custom calling feature that produces a stutter dial-tone
You haven't specified the proper country settings for your modem and the number you are dialing, or your modem doesn't support the country you are in.
If you include the disable call waiting code in your dialing, and your phone line does not support call waiting; or, if you have call waiting, but your phone company doesn't support the disable call waiting code.
Check the settings for the DUNS Connectoid you are using.
If you have voice-mail or other custom-calling feature that produces stuttered dial-tone, you may be able to eliminate the problem by disabling dial-tone or busy detection: Add x to extra settings to disable busy and dial-tone detection; add x2 to extra settings to disable only busy detection.
If your modem doesn't offer support for your country, disabling dial-tone/busy detection (x in extra settings) might work (only if tone or pulse dialing for selected country is compatible with yours).

Use modem's speaker to listen to connection attempt: Make sure it dials, and make sure you do not hear a busy signal.
Examine Modemlog to see what number is actually being dialed. (If # dialed is not displayed, adding E1 to extra settings may help.)
Try dialing with pulse instead of tone; Try increasing the tone duration. [ s11=120 ]
Windows NT - Error 676 line busy is reported when you should receive a 'No Dial Tone' 680 error. This was first correct in SP6. See MS KB Q239870
Windows 98 - Depending upon the method you use to connect to your ISP, this error may occur even if you have configured automatic re-dial when the line is busy. See MS KB 187215.
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